Online Shop Terms

NOTICE TO ONLINE CUSTOMERS:

  • Please check the shipping costs before purchasing on this item.
  • Some countries may charge duties and fees on products entering the country.
  • We do not pay for any import fees or duties.

USED ITEMS vs NEW ITEMS:  New unused gear sold by us has no warranty, and is sold as is. Our Used items come in a variety of conditions that we will attempt to describe as accurately as possible. We inflate each used kite before we ship it to test bladders, etc. We look for damage and all kites will be shipped in usable condition. Kites will last for several years with normal use. You will usually pay more for a better kite with less wear, than for an older kite with more wear. We will describe all major repairs in the item’s description. Small minor repairs may be considered as reasonable and normal use and may not be listed, or may not even be spotted during inspection. Most any repair to our kites has been done professionally, glued and stitched etc, and will not affect kite performance. 

CAUTION! Kitesurfing Kites, Wings, and Watersports gear are not toys. Do not attempt to teach yourself. Please be sure to have adequate training from a professional instructor before attempting to use these products.

SHIPPING POLICY: In the US we usually ship via USPS express mail which provides a tracking number. International shipping when available is handled on a per country basis. We may not be able to ship to all countries.

RETURN POLICY: If you are not totally satisfied or if the item delivered is different to its description. Please return the item within 7 business days (unused), in original condition and packaging. Unless otherwise agreed upon, the customer pays for return shipping. Refunds (where aplicable), will be given less shipping, handling fees.